Terms of Service
Terms of Service
Welcome to Accord Development & Logistics, Inc. (“Accord,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern how you interact with our company, including through our website, communications, quotes, and services.
By contacting us, requesting a quote, doing business with us, or opting in to receive text messages, you agree to these Terms.
Our Services
Accord Development & Logistics, Inc. provides services including, but not limited to:
- Hauling and delivery of aggregates, materials, and dirt
- Construction and grading services
- Trucking and logistics support
- Demolition Services
Our website and communication channels (including SMS) are intended to provide information, accept inquiries, issue quotes, and coordinate services.
Quotes, Estimates, and Orders
Quotes provided by Accord are estimates based on current rates, fuel costs, and material availability at the time of issuance.
All quotes are subject to change prior to acceptance or if project conditions differ from what was originally described.
Orders are confirmed only when approved by Accord staff, and scheduling is based on equipment and driver availability.
We reserve the right to decline or cancel any order in the event of pricing errors, material shortages, or safety concerns.
SMS/Text Messaging and Communication
By providing your phone number to us — whether through our website, quote form, or direct communication — you consent to receive SMS or MMS messages from Accord Development & Logistics, Inc..
These messages may include:
- Delivery or dispatch updates
- Appointment scheduling or confirmations
- Job-site coordination
- Billing or payment reminders
- Occasional promotional messages (if you have opted in)
Message and data rates may apply.
Message frequency varies.
Opt-Out Instructions
You may opt out at any time by replying STOP, CANCEL, or UNSUBSCRIBE to any message we send.
For help, reply HELP or contact us directly at office@accorddl.com
Opting out of SMS will not affect your ability to receive emails or phone calls related to active jobs or billing.
Customer Responsibilities
When you request a quote or order services from Accord, you agree to:
- Provide accurate site information and access details
- Ensure that delivery locations are safe and compliant
- Obtain any required permits (if applicable)
- Pay for services in accordance with the agreed terms
You are responsible for any additional costs or damages arising from inaccurate delivery information or unsafe site conditions.
Privacy and Data Protection
We respect your privacy and handle your information responsibly.
By using our website or services, you agree to our Privacy Policy, which explains how we collect, use, and safeguard your personal data.
We never sell or share your phone number, SMS consent, or customer information with third parties for marketing purposes.
We may share your information only with trusted partners necessary to fulfill services (such as dump sites, quarries, or carriers), and only under confidentiality
Liability Disclaimer
We make every effort to provide accurate information and reliable service. However, our website and messages may contain errors or delays.
To the maximum extent permitted by law, Accord Development & Logistics, Inc. shall not be liable for:
- Any indirect, incidental, or consequential damages
- Losses due to weather delays, site inaccessibility, or third-party actions
- Minor variances in material type, load weight, or delivery times
- Damage to driveways, sidewalks, power lines, trees, shrubs, drainpipes, fences, and cable lines.
If a delivery error or damage occurs, our liability will be limited to the cost of the affected load or service.
Payment Terms
All invoices are due as stated in your service agreement or invoice terms.
Late payments may incur finance charges or result in suspension of services.
We reserve the right to require deposits or prepayment for certain jobs.
Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
Any disputes shall be handled in the courts of Mecklenburg County, North Carolina.
Updates to These Terms
We may update these Terms periodically to reflect changes in business practices, law, or technology.
Revised versions will be posted on our website with a new “Last Updated” date. Continued business or communication with us constitutes acceptance of the updated Terms.
Contact Us
Accord Development & Logistics, Inc.
- office@accorddl.com
- (704) 909-0391
- 10407 snowbell ct Charlotte, NC 28215